Shipping & Delivery

 

 

Order Processing / Dispatch

All orders are processed and dispatched within 1–2 business days. Orders placed on weekends or UK public holidays will be processed on the next business day.

We take care to carefully inspect and package all items to ensure they arrive safely, especially high-value collectibles.

 

Shipping Methods and Delivery Times

We offer standard delivery for all orders:

• Standard delivery: 3–5 business days (UK & international delivery times may vary).

Please note that delivery times are estimates only and may be affected by factors outside our control, including customs delays, postal service issues, extreme weather, or other unforeseen circumstances.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight/size of your order.

Free Shipping: Orders totalling £100 or more are automatically eligible for standard shipping (UK only).

High-value or fragile items may require signature confirmation or additional insurance at our discretion to ensure safe delivery.

 

International Shipping

We ship worldwide. Delivery times and costs for international orders may vary depending on your location.

Please be aware that customs fees, duties, or taxes may apply in your country and are the responsibility of the customer. We recommend checking your country’s import regulations before placing an order.

Some collectibles may be restricted in certain countries due to local laws or customs regulations. Please check the product description or contact us before ordering if you are unsure.

 

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your shipment.

If you experience any delays or issues with tracking, please contact us through our Contact Information page.

 

Lost, Damaged, or Delayed Orders

While we carefully package all items, we are not responsible for delays caused by carriers or customs.

• Lost shipments: If your order does not arrive within the expected timeframe, contact us so we can investigate and assist.

• Damaged items: Inspect your items upon receipt. If an item is damaged in transit, please contact us within 48 hours with photos of the damage. We will work with you to resolve the issue.

 

Returns Related to Shipping

For items damaged in transit, please refer to our Return & Refund Policy for instructions on returns, replacements, or refunds.

 

Additional Notes

• We reserve the right to refuse or delay shipping in exceptional circumstances, including high-risk destinations or legal restrictions.

• Our Shipping Policy is subject to change. Any updates will be posted on this page.